I am Twinkle Gupta, an independent and self-motivated graduate currently in the final year of my Bachelor of Business Administration (BBA) at Kalinga University, Raipur. With a strong foundation in management, finance, and customer relations, I am actively seeking opportunities in Marketing, HR, Finance, or Administration.

During my tenure at Prabhu Bank Limited, I led the Credit Department and Customer Service Division, where I played a key role in streamlining operations, enhancing customer satisfaction, and improving retention. My ability to effectively manage credit operations and customer relations significantly contributed to the bank’s service efficiency.

Additionally, as a Financial Literacy Instructor at Niit Foundation, I designed and delivered a curriculum that empowered individuals with essential financial knowledge, covering topics such as budgeting, saving, investing, and debt management. This experience strengthened my credit management skills and reaffirmed my passion for financial education.

My skill set includes customer relationship management (CRM), process optimization, credit management, financial literacy education, and team leadership. I am proficient in programming languages such as Python, C, and HTML and possess strong communication skills in English, Hindi, and Nepali.

I thrive in dynamic environments where I can leverage my analytical and problem-solving skills to drive efficiency and growth. With a keen interest in business management and financial strategy, I am eager to contribute my expertise and enthusiasm to an organization that values innovation and customer-centric solutions.