Artificial Intelligence (AI) has fundamentally transformed how organisations manage and sustain customer relationships in competitive business environments. This paper presents a conceptual review and framework examining the role of AI in Customer Relationship Management (...
The study investigates the empowerment of investors through the convergence of emerging technologies, i.e., financial technology (FinTech), artificial intelligence & machine learning (AI/ML), and blockchain. The study primarily relies on structured survey data,...
Artificial Intelligence (AI) is a newly emerging technology that has transformed society due to its vast range of use cases. It has especially had a large impact on the way businesses are operated, from digital marketing, customer service through chatbots, inventory...
This research explores how Emotional Intelligence (EI) shapes both the operational performance and financial sustainability of police institutions, drawing primarily on evidence from the Gujarat Police Force in India. The study is anchored theoretically in Goleman's[12...
Financial services are being changed through appearance of agentic Artificial Intelligence (AI), which facilitates the use of autonomous systems capable of tracking, analysing, and implementing financial choices on behalf of the user. This paper focuses on how Gen Z and...
+91-9958 726825
