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Samvakti Private Limited was established in April 2018, with the idea of providing the world an platform to share the knowledge and work done by scholars in Multiple Disciplines.

Samvakti Journals was launched in July 2018, as an online platform for providing free access to knowledge. We...

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Samvakti Journal of Research in Business Management

Concept Paper Artificial Intelligence in Customer Relationship Management: A Conceptual Framework for AI-driven retention, personalisation, and sustainable business growth
Monika Bhatia , Dinesh Bhatia

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July 14, 2026

Artificial Intelligence (AI) has fundamentally transformed how organisations manage and sustain customer relationships in competitive business environments. This paper presents a conceptual review and framework examining the role of AI in Customer Relationship Management (...

Samvakti Journal of Research in Business Management

Short research paper Empowering Investors: FinTech, AI/ML, Blockchain impact
Dr. Suryanarayana Murthy K , Dr. Manohar Lal

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July 13, 2026

The study investigates the empowerment of investors through the convergence of emerging technologies, i.e., financial technology (FinTech), artificial intelligence & machine learning (AI/ML), and blockchain. The study primarily relies on structured survey data,...

Samvakti Journal of Research in Business Management

Article Beyond the veil of technology: The Socio-Ecological costs of AI in Business
Ruchita Nandy , Dr. Aruna Dev Rroy

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June 30, 2026

Artificial Intelligence (AI) is a newly emerging technology that has transformed society due to its vast range of use cases. It has especially had a large impact on the way businesses are operated, from digital marketing, customer service through chatbots, inventory...

Samvakti Journal of Research in Business Management

Research Report The Role of Emotional Intelligence in Police Departments: Policy Reforms for Organizational Efficiency and Economic Stability
Dr. Keren Millet , Dr Shweta Oza , , Dr Kerav Pandya

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June 29, 2026

This research explores how Emotional Intelligence (EI) shapes both the operational performance and financial sustainability of police institutions, drawing primarily on evidence from the Gujarat Police Force in India. The study is anchored theoretically in Goleman's^[12...

Samvakti Journal of Research in Information Technology

Article Navigating Autonomous Finance: Acceptance of Agentic AI Among Gen Z and Millennials in Bangalore Urban
Deepthi H , Nikitha K , , Renushree S

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June 26, 2026

Financial services are being changed through appearance of agentic Artificial Intelligence (AI), which facilitates the use of autonomous systems capable of tracking, analysing, and implementing financial choices on behalf of the user. This paper focuses on how Gen Z and...

Journals

Apparel System and Innovative Design Journal	International Research & Advancement in Microbiology and Biotechnology	Journal of Current Research and Development in Agricultural Sciences
Journal of Current Research and Innovation in Pharmaceutical Sciences	Samvakti Journal of Research in Business Management	Samvakti Journal of Research in Information Technology

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